U.S. Air Force Airman 1st Class Bill Guilliam, 11th Wing Public Affairs journeyman, discusses the three step family housing resolution process for residents on Joint Base Anacostia-Bolling, Washington, D.C., March 26, 2024. Residents are encouraged to use this step-by-step process to escalate any suggestions or concerns they have regarding their housing conditions. (U.S. Air Force video by Senior Airman Anna Smith) More